How do I cancel my account?
Sorry to see you go!
To cancel your pay-per-shipment or prepaid subscription, please go to My Account and choose Cancel Subscription.
When filling out the form, please be descriptive about why you want to cancel. It helps us with our metrics and gives us tips on how to improve!
Prepaid plans can be canceled and refunded (pro-rated for # of deliveries shipped) within the first 30 days from purchase or renewal. After that, there's no refund - but you can disable automatic renewals for prepaid plans from your account.
For Cold Brew & Office Coffee cancellation requests, please email firstname.lastname@example.org for further assistance. Cancellation policies are the same for both of these subscriptions - it is just not available via self-service at the moment.