How do I cancel my account?
Sorry to see you go!
To cancel your pay-per-shipment or prepaid subscription, please go to My Account, scroll to the bottom and choose Cancel Subscription.
When filling out the form, please be descriptive about why you want to cancel. Your feedback really helps us improve our product and service!
Please note: Prepaid subscriptions can only be canceled and refunded (pro-rated for # of deliveries shipped) within the first 30 days from purchase or renewal. After that, there's no refund - but you can disable automatic renewals for prepaid plans from your account.
