Shipping & Tracking

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When should I order for my gift to arrive by Christmas?

Gifting Season is here! To make sure your orders arrive by December 25, 2022 – keep reading for more details. FOR EXPLORER BOXES (One-off or as part of a subscription) We are shipping these via USPS…

Updated 1 year ago by Anu Menon

Do you ship internationally?

Yes, we do ship internationally! If you are looking for a gift subscription, you can click on Change right at the top! If you are buying a subscription for yourself , you can change it here: For othe…

Updated 1 year ago by David Hassell

Why did my shipment take so long to arrive?

Shipping typically takes 2-5 days. If your shipping address is incorrect, there is inclement weather or if there is a USPS shipping holiday, it can take longer. The Post Office is closed on the follo…

Updated 2 years ago by Taylor Ewing

Can I track my delivery?

Absolutely! There will be a link with the tracking info on the order confirmation email. You can also go to My Account and click on the most recent order.

Updated 2 years ago by Taylor Ewing

How does shipping at a future date work?

We have an option for you to order now and ship on a particular day in the future. This date refers to the date we ship your coffee, not the date that it arrives. This option is helpful for orders wh…

Updated 2 years ago by Taylor Ewing

What is your return policy?

We do not accept returns, because coffee is a fresh food product. Please email us at hi@driftaway.co and we'll make sure to get your order fixed!

Updated 2 years ago by Taylor Ewing

My delivery was marked as delivered, but I didn’t receive it.

In very rare instances, a package will be marked as delivered when it actually has not been delivered. Please check with neighbors and look around your mailbox. If you still can't find your package,…

Updated 2 years ago by Taylor Ewing

My tracking has not updated

Tracking links takes a day or two to update. If your tracking has not updated after 3 days, email us at hi@driftaway.coffee and we will send a replacement :)

Updated 2 years ago by Taylor Ewing

Do you ship to PO boxes?

Yes! You are able to ship your order(s) via USPS First Class Mail, Priority Mail, or Express Mail. All of these can result in delivery to your PO box if you prefer!