Virtual Tasting: Corporate
Corp: Can you ship outside the United States?
Yes! The additional cost is approximately $35 (USD) per box, however, it varies by country. Lead time is usually longer than usual, approximately 21 days. Duties and taxes are prepaid and included in…
Corp: I have some participants that want decaf. Is that possible?
For the 60-minute Side by Side tasting - The tasting is centered around tasting 5 specific, distinct coffees that are all caffeinated. We can't do a side-by-side tasting of decaf coffees, but we can…
Corp: How late can we change the total number of participants?
As long as there is enough time to ship additional kits before the session (no less than 7 days before the scheduled session), we can add additional participants. What if I have some last-minute addi…
Corp: What information do you need, and how early do you need it?
For each participant, we need their name, address (including country), and whether we should ship them whole bean or ground. Email is optional. If you would like to replace the extra pound of coffee…
Corp: Where are the available days/times for tastings?
Tastings are available Tuesday to Saturday every week. Please e-mail us at email@example.com for any custom requests. We'll do our best to accommodate. Rescheduling Policy. You can reschedule up to…
Corp: What if the Virtual Tasting Kit doesn’t get to the participant on time?
We know that shipments can get delayed, so we monitor tracking info and will alert you if we think the package won't get to you in time and look for alternate options (like overnight shipping a packa…
Corp: Can you ship all kits to one location for us to distribute?
Yes, we can definitely ship to one location. We can provide a quote depending on the number of boxes and the address to ship to. Please e-mail us at firstname.lastname@example.org with this information.
Corp: Do participants need a coffee grinder?
We highly recommend whole beans for an optimal experience, but if any participants don’t have access to a grinder, we can ship the coffees ground.
Corp: Do participants need a scale?
The coffees come in pre-weighed pouches, and the cups are just the right size for the amount of water needed, so no scale is required.
Corp: Do participants need a brewer or machine to make coffee with?
No coffee machine/brewer required! We will brew in the cups that we send in the kits, as well as taste out of them.
Corp: I have some participants that don’t drink coffee. Can we have something for them to be part of the tasting?
Unfortunately, we currently don't offer any other beverage other than coffee. We do have a delicious decaf we can send if caffeine is an issue.
Corp: Can you include snacks in the boxes?
Unfortunately not. It’s a bit complex in terms of food protection and handling, so we can’t include or send food. The total amount of coffee that is tasted is less than a cup, in case over-caffeinati…
Corp: Can we pay for faster, upgraded shipping?
Absolutely! We have access to USPS, FedEx and UPS services and can provide a quote depending on the total number and addresses the boxes are going to. Please contact us at email@example.com with th…