Gift Subscription

I received a Gift Subscription as a gift. How do I redeem my voucher?
Welcome to Driftaway! To redeem your gift subscription, look for the voucher that was included in your wonderful World Coffee Sampler / Coffee Explorer ...
Thu, Nov 19, 2020 at 11:43 AM
Can I buy a E-Gift card for a fixed value?
Unfortunately, we do not offer fixed value E-Gift Cards, but we do offer E-Gift cards for a variety of sizes, duration and frequencies. You can send them im...
Thu, Nov 19, 2020 at 11:46 AM
I would like to renew a Gift Subscription I sent last year and skip the Coffee Explorer kit. How do I do this? The Gift Receiver already has an account and has filled out their Taste Profile.
The best way to do this is to purchase another gift using the Gift Customizer and enter a note in 'Order Notes' on the Checkout page stating you w...
Thu, Nov 19, 2020 at 11:50 AM
Looking to purchase ground coffee as a holiday gift, how long is it good for?
The coffee doesn't go bad, but the fresher it is, the better it tastes. You can buy now and choose a shipping date in the future! Thanks for consideri...
Thu, Nov 19, 2020 at 11:52 AM
Can you send the first box to me, and the rest of the bag to the gift recipient?
Yes, we sure can! When purchasing a Gift plan (during step 3), you can indicate if you'd like the 1st box sent to you, the recipient, or if you'...
Fri, Feb 14, 2020 at 12:08 AM
Do you offer ground coffee?
During the 2019 Holiday season (Nov 18th - Jan 3rd) we'll offer ground coffee for Gift Subscriptions only. Currently, ground coffee is unavailable...
Fri, Feb 14, 2020 at 12:08 AM
If I am given a gift subscription, am I able to cancel and refund?
Typically, we do not cancel and/or refund gift subscriptions but we will do whatever we can to make things right. For further assistance, please email us at...
Fri, Feb 14, 2020 at 12:08 AM
I am looking to buy a non-subscription World Coffee sampler. Is that possible?
Yes! You can purchase a single, non-subscription, World Coffee sampler (ground or whole bean) - http://driftaway.coffee/coffee-sampler  
Fri, Feb 14, 2020 at 12:08 AM
I understand the first shipment is shipped to the recipient. Is there any way to auto ship the future shipments without any prompt from the recipient? They are old and aren’t good with computers.
What you could do is set up their account immediately after you purchase the gift. The order confirmation email will contain the code! And you can set up to...
Fri, Feb 14, 2020 at 12:08 AM
My partner likes whole bean, but might want to switch if they use a Keurig or wants to make espresso. Can the gift recipient change the grind type to either whole bean or ground after they've tried the World Coffee sampler?
Yes, they can change the ground type when they redeem the gift voucher included with the sampler. They can select either whole bean or ground. :)
Fri, Feb 14, 2020 at 12:08 AM