Orders

Can I add a gift message?
Yes! You can add it on the Gift Customizer. Please double-check your message before placing your order.  If you need to make any changes to the gift mes...
Thu, Nov 19, 2020 at 11:36 AM
I'm purchasing Driftaway Coffee as a gift. When is the best time to buy such that the coffee is fresh when delivered?
You can buy anytime and choose a future shipping date closer to when you want to receive the coffee. Please check the Timing tab of the Gift Customizer ...
Thu, Nov 19, 2020 at 11:36 AM
Can I use a coupon code and my loyalty points on the same order?
Yes, you can use your loyalty points and a coupon code on the same order. Please note, only one coupon code can be applied to an order. Click here for m...
Thu, Nov 19, 2020 at 11:38 AM
What's your return policy for coffee gear?
Unopened and unused coffee gear can be returned for a full refund within 30 days from the delivery date. Opened and/or used coffee gear cannot be returned. ...
Thu, Nov 19, 2020 at 11:38 AM
I’m trying to buy a subscription, and I have a coupon code but it says it has expired.
We are happy to help! Please email us at hi@driftaway.coffee for further assistance. Please provide the coupon code and the amount or percentage off whe...
Thu, Nov 19, 2020 at 11:39 AM
I ordered on Amazon, Etsy, etc and I have an issue. What should I do?
We are happy to help! All orders on Amazon, Etsy and other third-party platforms are still packaged and fulfilled by us from the same warehouse.  If you or...
Thu, Nov 19, 2020 at 11:40 AM