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Why did my payment fail?
My payment failed! Can I still get coffee shipped this week?
Issue with coffee
What do I do if my bag came unsealed?
What do I do if I didn't love the coffee that was sent?
How do you calculate refunds?
Are all orders 4 bags of coffee?
How does the World Coffee Sampler work?
Why are the coffees in my 2nd shipment different from the ones in the World Coffee Sampler?
My Current Order
I would like to get extra coffee with my order.
Oops! I messed up the address.
Why can't I change my roast date for my current order?
Can I change my roast date to a day other than Sunday?
"Hooray! Your Fresh Coffee will be Roasted on Thursday" email
Coffee Assignments/Taste Profile
How can I see what coffees I received in the past?
Do I have to enter my favorites for every order?
Can I know what coffee is being shipped to me before it ships?
Can I request a coffee from the past?
Can I request a specific coffee for my delivery?
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