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Nina Lichtman

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Activity overview

Latest activity by Nina Lichtman
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    Nina Lichtman created an article,

    "Hooray! Your Fresh Coffee will be Roasted on Friday" email

    On Wednesdays, we send an email to you if you have an order going out on Friday. These emails will only be sent for renewal orders (all orders after the kit). Within the Wednesday renewal emails yo...

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    Nina Lichtman created an article,

    How do I make cold brew??

    Spending $4 or $5 on cold brew at a cafe is silly when you can easily make it at home. We have several great cold brew recipes on our Coffee Academy page. This is our latest cold brew recipe. 

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    Nina Lichtman created an article,

    How do I reactivate my account?

    Welcome back!  To reactivate a canceled account go to My Account and click Reactivate. 

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    Nina Lichtman created an article,

    How do I cancel my account?

    Sorry to see you go!  To cancel your account go to My Account and click Cancel.  When filling out the form please be descriptive about what why you want to cancel. It helps us with our metrics and ...

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    Nina Lichtman created an article,

    Can I start a new plan without getting the kit again?

    Sure! If your gift subscription has ended and would like to start a new plan go here. This subscription will bypass the kit.   If you would like to restart a canceled plan, you can go to My Account...

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    Nina Lichtman created an article,

    Can I request a coffee from the past?

    Since we change coffees every 4 weeks, you cannot request a coffee that we had previously. We do not keep old coffee at our warehouse. If you really like a particular coffee I would suggest getting...

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    Nina Lichtman created an article,

    What are the benefits of a regular subscription?

    We, like you like to travel and are busy people. Having a subscription when you travel often can be tricky. Our regular plans are flexible. To pause or change the size /frequency of your plan, all ...

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    Nina Lichtman created an article,

    How do I change the frequency or size of my plan?

    We understand if you would like to change your plan, we try to be as flexible as we can :) If you would like more or less coffee go to My Account and click Change Plan.

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    Nina Lichtman created an article,

    Can I extend my gift plan?

    Once your gift is over, you will need to start a new plan if you would like to continue getting coffee. If you want you can receive another kit, if not email us at hi@driftaway.co and we can bypass...

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    Nina Lichtman created an article,

    How do I update my password?

    Go to Edit Account.