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Suyog Mody

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Activity overview

Latest activity by Suyog Mody
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    Suyog Mody created an article,

    Order deadline for delivery by Christmas

    For guaranteed delivery by Christmas in the US, please order on or before December 15th 2017.

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    Suyog Mody created an article,

    When will my coffee deliver?

    For all countries, we expect the coffee to deliver in 4 to 8 business days from roasting and shipping. Your coffee will be fresh, at the very minimum, for up to 21 days from roasting.

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    Suyog Mody created an article,

    Why is my country not available for shipping?

    We have started with a list of countries where we could provide service. That said, we are able to ship anywhere in the world (in some cases, it may have limited tracking). If you would like us to ...

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    Suyog Mody created an article,

    Do I have to pay customs / duty on my package?

    Our shipping partner informs us that typically you will not need to pay customs / duty on your coffee package. However, in some cases and countries, there is a chance that you will be assessed a cu...

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    Suyog Mody created an article,

    I can't find my gift code!

    If you have already received the tasting kit: The code is on a slip of paper packed with your tasting kit. It looks something like this.  If you received an e-card: The code is in your email (or p...

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    Suyog Mody created an article,

    When will the recipient receive the gift?

    Typical shipping times are 2-5 days, all over the US. Please check your My Account for tracking.

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    Suyog Mody created an article,

    When will my order ship?

    Your order will ship on the date you selected, or if you did not select a date, then it will ship on the closest upcoming Friday. For example, if you order on June 6th and do not choose a shipping ...

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    Suyog Mody created an article,

    When should I order for Father's Day (2017)?

    For guaranteed delivery before Father's Day, order by June 9th at 6am EST. You can order anytime before that date as well, and pick June 9 as your shipping date.

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    Suyog Mody created an article,

    My payment failed! Can I still get coffee shipped this week?

    Yes you can! As long as you update your card and the payment processes before Friday at 6am (EST), we will roast and ship your coffee same day. If it is not updated by that time, then the order wil...

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    Suyog Mody created an article,

    Why did my payment fail?

    Usually your payment fails if there's a problem with your card. You can update the card on the account by clicking on the e-mail we sent. In some rare cases, the card is valid but the bank declines...