Submit a request
Can I start a new plan without getting the Tasting Kit again?
What is the cost of shipping?
Do you charge sales tax?
Do you sell in any retail stores?
Picking a Plan
Do you offer a free trial before I sign up for a subscription?
Why is 1 pound $22, but 2 lbs only $34?
Should I get a prepaid or pay-as-you-go subscription?
How much coffee can I make with 7oz, 11oz or 2lb of coffee?
Can I pick which coffees I want to buy, or do I have to get the Tasting Kit?
If I delay a shipment will I still get the right amount of orders?
Can you cancel a prepaid plan?
Do prepaid plans automatically renew when the plan is over?
Why are office plans so much cheaper on a per pound basis?
How do you setup an office subscription?