How do you calculate refunds? Nina Lichtman March 21, 2017 17:27 Updated Follow We pro-rate your refund based on how many deliveries we've sent (for pre-paid and gift subscriptions). Related articles What do I do if I didn't love the coffee that was sent? How do I cancel my account? It looks like I didn't receive my full plan. I love all four profiles of coffees. How can I try all four of your coffees every month? Comments 0 comments Please sign in to leave a comment.