How do I pause my account? Suyog Mody March 29, 2019 15:18 Updated Follow Just log in to your My Account and click on Pause. You can also e-mail us at firstname.lastname@example.org. Let us know why you are pausing, so that we can learn from it and improve our service. Related articles How can I pause my account for a specific time? How do I cancel my account? What is the Driftaway loyalty program? I only received the kit. Where's the rest of my coffee? I'm a regular subscriber. Can I gift a subscription to myself and pause my regular subscription? Comments 0 comments Please sign in to leave a comment.