Home: What if my kit arrives late?
We will send tracking info for all kits in your intro email.
- Check if tracking says it arrived or is still in transit.
Still in transit with an arrival date after your current scheduled session, and need to reschedule? No problem - rescheduling is easy!
- If you’ve added it to your calendar, just click on the appointment, and you’ll see a “View/Change Appointment” link
Or, go to your initial confirmation email from Driftaway, and scroll down to “Change/Cancel Appointment”
You’ll be taken to the rescheduling page:
Just click on “Reschedule”, and you’ll see the calendar with all available future dates:
After choosing a new date & time, you’ll see a green banner on the top of the page letting you know you’ve successfully rescheduled:
and it will automatically send a new confirmation email: